Smart Video ReviewsSmart Video Reviews

Frequently asked questions

Straight answers — no fluff. Everything you need to know before you start.

How it works

How does Smart Video Reviews actually work?

You connect your Google Business Profile once, and we pull in the 5-star reviews you’ve already earned. We turn your best one into a branded short video — your logo, your colors, a natural AI voiceover, and music — and you download and share it. No work on your end.

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Do I need any video or editing skills?

None at all. There’s no camera, no crew, and no editing. If you can connect your Google profile, you can make videos.

Is it really automatic, or do I have to do the work?

The product does the work. You connect once and set your branding; after that, every video is built for you. No scripting, no filming, no editing.

How fast do I get my first video?

Fast — your first branded video can be ready within minutes of connecting your Google profile. No waiting days for a designer or agency.

Will it work for my business?

Who is Smart Video Reviews for?

Service businesses with great Google reviews — HVAC, plumbing, roofing, painting, and the trades — who don’t have time to make video content but want to look as good online as they are in person.

What if I only have a few reviews?

A handful of strong 5-star reviews is plenty — our AI formula scores them and picks your best to feature. And the more reviews you earn over time, the more videos you can make.

Will the videos actually look professional?

Yes. Every video is branded with your logo and colors, with a clean voiceover and background music — polished enough to post anywhere. No DIY, shaky-camera look.

Does the AI voice sound robotic?

No — the voiceover sounds natural, not robotic. And on Growth and Pro you can clone your own voice, so your videos can literally sound like you.

Effort & time

How much work is this on my end?

Almost none. You connect your Google profile and set your branding once. From there, turning a review into a finished video takes a couple of clicks — the heavy lifting is automatic.

Do I have to film or record anything?

No. There’s no camera and no crew. Your customers’ written reviews become the video — you never have to be on camera.

Pricing & plans

How much does it cost?

Simple, honest, month-to-month pricing — with a founding-member rate locked in for the first 100 customers. See the full breakdown by plan.

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What is founding-member pricing?

The first 100 customers keep their price forever — as long as they stay subscribed. After that, pricing moves to the standard rate. It’s our thank-you to early believers.

What counts as a “location” on Pro?

Each location runs its own brand assets, Google Business Profile, and review pulls — all under one account. Pro covers up to 5 locations; need more and we’ll set you up on Enterprise.

Do you have plans for agencies or multiple brands?

Yes — Enterprise is built for agencies, franchises, and multi-location brands, with white-label branding, an API, and a dedicated account manager. Tell us about your business and we’ll scope it with you.

Explore Enterprise

Trying it risk-free

Do I need a credit card to start?

No. Your 21-day free trial requires no credit card. You only enter payment details if you decide to keep going after the trial.

Can I cancel anytime?

Yes — it’s month-to-month. Cancel anytime, no contracts and no cancellation fees.

What happens when the free trial ends?

Nothing automatic. Since there’s no card on file, you’ll never get a surprise charge — you only continue if you choose to.

What if it’s not for me?

No problem. There’s no card required to try it, so you can see your own reviews turned into video risk-free — and if it’s not a fit, you simply don’t continue. No contracts, ever.

If I cancel, do I lose everything?

No surprises. It’s month-to-month with no contract, and your videos stay downloadable for 30 days after you cancel so you can grab any you’d like to keep. Your account and settings stay put — come back with the same email and pick up where you left off.

What you get

What exactly do I get each month?

A set number of branded short videos based on your plan, each built from one of your best Google reviews and finished with your logo, voiceover, music, and a call to action.

Do I get reports on how my videos are doing?

Yes — every plan gets a monthly performance report (your videos, delivery dates, the reviews featured, plays & downloads, and tips to get more from them), plus an annual year-in-review each January. They’re emailed to you and saved in your dashboard to revisit anytime.

Do I own the videos?

Yes. Download the MP4 and it’s yours to keep and reuse forever — post it, email it, run it as an ad, whatever you like.

Where can I post the videos?

Anywhere your customers are. Post to your Google Business Profile, Reels, TikTok, YouTube, your website, or an email — it’s yours to use however you want.

What video formats do I get?

Horizontal (landscape) on every plan; vertical (9:16) for Reels, TikTok, and Shorts is included on Growth and Pro.

How long are my videos stored?

Your videos stay in your dashboard for the length of your plan’s window — 90 days on Starter, 180 days on Growth, and a full year on Pro — to watch, share, embed, or download any time. Download the MP4 and it’s yours to keep forever.

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